Shipping policy
Shipping Policy – Wayhard
This Shipping Policy applies to all orders placed via Wayhard.
Order Processing
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Orders are processed and dispatched within 24 hours on business days.
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Orders placed on weekends or public holidays are processed the next business day.
Delivery Times
Estimated delivery times (business days):
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Netherlands: 1–2 days
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European Union: 2–8 days
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International (if available): 5–15 days
Delivery times are estimates and may vary due to carrier delays or external circumstances.
Shipping Costs
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Shipping costs are calculated at checkout and displayed before payment.
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All prices are shown in EUR (€).
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Any customs duties or import fees for non-EU orders are the responsibility of the customer.
Shipping Confirmation & Tracking
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Once your order has shipped, you will receive a shipping confirmation email.
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A Track & Trace code will be provided via email to follow your delivery.
Delays
Wayhard is not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Weather conditions
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Other events beyond our control
If a delay occurs, we recommend tracking your shipment first using the Track & Trace link.
Lost or Damaged Packages
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If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
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Email us at info@wayhard.com with your order number and clear photos of the issue.
Risk of loss or damage transfers to the customer upon receipt of the order, in accordance with Dutch and EU consumer law.
Incorrect Address
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Customers are responsible for providing a correct shipping address.
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Wayhard cannot be held responsible for delays or losses caused by incorrect address details.
